Pricing
One price you can explain.
A monthly plan with the essentials included. Anything beyond it is itemised, never buried.
Starter
$99/month
One AI employee, enough for a single phone line.
- 1 AI employee
- 500 call minutes a month
- 10 test runs a month
Growth
$499/month
Several AI employees across departments or locations.
- 5 AI employees
- 2,000 call minutes a month
- 40 test runs a month
Scale
$1499/month
For multi-location businesses handling volume.
- 25 AI employees
- 10,000 call minutes a month
- 200 test runs a month
Early access: creating and configuring your employee is open now, on any plan. Phone numbers and billing switch on at launch, and you won't be charged before then.
What is billed separately
Minutes beyond your plan's included amount, additional phone numbers and additional texts. You will see usage against your limit in the app. Billing is not switched on yet, so nothing is charged today.FAQ
Questions
Do I need to be technical?
No. You tell Nerro what your business does and what the employee should handle. Nerro writes the behavior, rules and hand-off settings for you. Advanced settings exist later, but you never need them.
Can it take real calls and book appointments today?
Not yet. Today you can create an account, describe your business and create a configured AI employee in draft. Phone numbers, real calls and calendar booking are being built next, and the dashboard will always show what is and is not connected.
What happens when the AI can't help?
It transfers to a person, or takes a message and says plainly that someone will call back. It is set up to never leave a caller stuck and never to claim something happened when it didn't.
How do I know it actually did the work?
An action counts only when the system behind it confirms it. A booking is reported as booked only after the calendar confirms it. If it fails, the AI says so and offers real alternatives.
Are calls recorded?
Recording will be off unless you turn it on. Recording and consent laws differ by state and country, so you control the setting and Nerro will flag when legal review is needed.
Which businesses is it for?
Home-service trades (plumbing, HVAC, electrical, cleaning, roofing, landscaping, appliance repair) and professional practices (dental, legal, real estate, property leasing, restaurants) today. Industries are data, not code, so adding more is straightforward.
How much does it cost?
$99 a month for one AI employee, one phone number and 500 minutes. Extra minutes, numbers and texts show as separate line items, not a surprise overage. Early access: configuring an employee is open now; billing switches on at launch and you won't be charged before then.
Is it legal for an AI to answer my business calls?
Yes, the same disclosure and consent rules apply as any answering service, and they vary by state and country. Nerro doesn't assume the law away: recording stays off until you turn it on, and the dashboard flags when a legal review is worth getting.
Will it sound like a robot?
The goal is natural, turn-taking conversation, not a phone-tree menu. Voice quality depends on the speech provider behind it, and Nerro is built so that provider can be swapped without rewriting the employee, so quality improves over time instead of being locked in on day one.
How is this different from an answering service or IVR?
An IVR makes callers punch through a menu; a human answering service can't see your calendar or CRM. Nerro's AI employee does both at once: plain conversation, plus the ability to check real availability, capture details and take action in your systems instead of just relaying a message.
Your next employee doesn't need a desk.
Tell Nerro about your business and get a configured AI employee in minutes.
Build My AI Employee